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Thanks for this. An excellent summary. I would have liked more on the vision of the various companies but I suspect that’s their own private IP. I’d also like to hear your take on the contact centre bots that will be increasingly handling inbound phone queries and perhaps even initial responses to an ad since I think that channel will be responsible for an increasing amount of sales - imagine if the majority of startup sales were inbound 😉. As you say, things are going to get weird.

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